FAQs / ASK-A-DOC

Do you have a medical question or need a second opinion regarding a medical matter? Stop searching the web for the wrong answers. Get a reliable and personal answer in hours from a US licensed medical practitioner. Ask a question with confidence. We will protect your privacy and keep your information safe.

Pay per visit! No contract or monthly subscriptions.

ASK A QUESTION

Search FAQ'S

Consultation Form

Check other pages and if you still do not see a consultation form for your condition, then simply drop us an email at prescribe@teleldocs. We will immediately respond via email if we can help you.
Yes, you can request to cancel your consultation request by informing us via email at prescribe@teleldocs only if the consultation process has not been completed. You cannot cancel the consultation and will not be refunded once your prescription has been sent to the pharmacy.
We do not treat acute emergency cases. We only treat general, mild and simple conditions which don’t require acute medical care.
Yes, you can ask for a specific medication if it doesn't fall in the controlled drugs category. You can mention your preferred medicine in the comment section of the consultation form. We will try to oblige your request if that medication is appropriate and safe to use as per your medical condition.
We DO NOT prescribe unsafe, addictive and illegitimate drugs, including but not limited to Ativan, Xanax, Narcotics, Ambien, Clonidine, Gabapentin, Muscle Relaxers or any other controlled drugs.
You can ‘buy a visit’ for your friend or family member and schedule an online consultation for others by paying for the consultation. However, only the concerned person (your friend/family) can fill the consultation form. He will be notified via email about scheduled consultation once your payment for the requested visit has been confirmed.
  • Refund Policy: A full refund of consultation fee will be applied only if a doctor couldn't prescribe a treatment plan. However, once your prescription is processed and sent to the local pharmacy, the fee will become non-refundable.
  • Important: None of our doctors are permissible to prescribe unsafe, addictive and illegitimate drugs, including but not limited to narcotics, ambien, clonidine or any other controlled drugs.

Consultation Fee Does Not Include Medicine

After complete online medical consultation, we send prescriptions electronically to your chosen pharmacy. We don't sell and deliver medicines.

We treat common ailments at a lower cost. Pay a one-time fee including online consultation. You must pay for medicines at the pharmacy.

Consult Now