FAQs / ASK-A-DOC

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Prescription (Rx)

Right after submitting your consultation form, we will send you a confirmation email with an electronic prescription that’s sent to your pharmacy.
We only charge for the consultation and don’t deal with the medication cost. Therefore, we only offer a complete refund of consultation fee only if we cannot prescribe you medication. However, upon request, we can substitute for an affordable prescription if available.
We prescribe medications to patients who submit a consultation form electronically and meet our treatment criteria. If you want a prescription for your partner, he/she must undergo the consultation process and give consent to treatment.
Yes, you can ask for a refill by submitting a prescription refill for a particular medicine.
We don’t prescribe controlled substances like marijuana, xanax, etc.
  • Refund Policy: A full refund of consultation fee will be applied only if a doctor couldn't prescribe a treatment plan. However, once your prescription is processed and sent to the local pharmacy, the fee will become non-refundable.
  • Important: None of our doctors are permissible to prescribe unsafe, addictive and illegitimate drugs, including but not limited to narcotics, ambien, clonidine or any other controlled drugs.

Consultation Fee Does Not Include Medicine

After complete online medical consultation, we send prescriptions electronically to your chosen pharmacy. We don't sell and deliver medicines.

We treat common ailments at a lower cost. Pay a one-time fee including online consultation. You must pay for medicines at the pharmacy.

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